Privacy Policy

LoveBirds is a dating app and website for people who want a relationship built on shared faith. Dating is personal, so we collect only what we need to run the service, we never sell your information, and you can delete your account at any time. This policy explains what we collect, why, and the choices you have. It covers the LoveBirds app and golovebirds.com (together, “LoveBirds”, “we” or “us”).

1. Information you give us

• Account details: your phone number and, if you use it, your email address, which we use to sign you in with one-time codes.
• Profile: your name, birthday (we show your age, not your birthday), gender and who you would like to meet, photos, bio, prompts and interests, and the faith details you choose to add, such as your denomination or church involvement.
• Location: the city or area you set. We use it to show distance and suggest people nearby. Other members see an approximate distance, never your exact location.
• Preferences: the age range, distance and other filters you set.
• Messages: the messages, photos and voice notes you send to matches.
• Selfie check: a selfie you take to verify your profile (see section 4).
• Relationship Quiz: your answers and results, if you take the quiz in the app or on our website.
• Reports and support: what you tell us when you report someone or contact us.

Some of this is sensitive, such as your religious beliefs and the gender of people you want to meet. You choose whether to add it, and we use it only to run LoveBirds for you, for example to show your profile to the right people.

2. Information collected automatically

• Activity in the app: likes, passes, matches, and when you were last active, so we can run matching and keep Discover fresh.
• Device information: your device type, app version and a push notification token if you allow notifications.
• Technical logs: such as IP address and error logs, kept for security and to fix problems.

We do not use advertising trackers, and we do not show ads. Our website stores your sign-in on your device so you stay signed in; it does not use advertising cookies.

3. How we use your information

• To create your account, sign you in and keep it secure.
• To show your profile to other members and suggest people you may like.
• To deliver your messages and send notifications you have allowed.
• To process purchases and give you what you paid for.
• To keep LoveBirds safe (see section 5).
• To answer your questions and send important account messages.
• To understand what works and improve LoveBirds.

4. Selfie checks

To earn the verified badge, you take a selfie copying a simple pose. A member of our team compares it with your profile photos. We do not use facial recognition and we do not create a faceprint or any other biometric template. Your selfie is never shown on your profile or to other members. It is stored privately, can only be opened by our review team through short-lived links, and is deleted when you delete your account.

5. Safety and how we review conversations

To protect members from scams and abuse, our systems automatically check messages for known warning signs, such as requests for money, gift cards or cryptocurrency, links, or pressure to move to another app. When we spot one, we may show the person receiving the message a safety tip, limit how fast a new account can send messages, or flag the account for our team. We store that a warning sign occurred, not a copy of the message. When you report someone, our team may review the reported profile and the conversation you reported so we can act on it.

6. What other members see

Your profile (name, age, photos, bio, prompts, interests, faith details you added and an approximate distance) is visible to other members. Your phone number, email, birthday, exact location and selfie are never shown. Your Relationship Quiz results are private unless you choose to show your top priorities on your profile, share a comparison with a match, or turn on “Use my results to help me find matches”. With that last setting on, other members who also turned it on may see which priorities you share, never your answers or scores.

7. Who we share information with

We do not sell your personal information. We share it only:

• With service providers that run parts of LoveBirds for us, under contracts that limit how they may use it: hosting and databases (Heroku, Vercel), photo and file storage (Amazon Web Services), text and email delivery (Twilio and Twilio SendGrid), push notifications (Expo, Apple and Google), and payments (Apple and Google for purchases in the app, Stripe for purchases on our website).
• For legal reasons and safety: when the law requires it, or when we believe it is needed to protect someone from harm or to stop fraud or abuse.
• If LoveBirds changes hands: as part of a merger or sale, in which case this policy will continue to protect your information.

8. Payments

Purchases in the app are handled by Apple or Google, and purchases on our website by Stripe. We never see or store your card number. We keep a record of what you bought, when, and the amount, so we can give you access and help with any questions.

9. How long we keep information

We keep your information while your account is open. When you delete your account in the app (Settings, then Delete Account), your profile is removed from LoveBirds immediately and your account data is deleted. Copies in backups and storage are removed within 90 days. We may keep a limited record longer where the law requires it (such as payment records), or to prevent someone who was banned for safety reasons from returning.

10. Your choices and rights

• Edit your profile, photos and preferences at any time in the app.
• Turn notifications on or off in Settings or on your phone.
• Hide your quiz priorities, stop sharing comparisons, or delete your quiz results.
• Block or report anyone.
• Delete your account at any time in the app.

Depending on where you live, including California, you may have the right to know what personal information we hold about you, to get a copy, to correct it, to delete it, and to limit how we use sensitive information. We do not sell or share personal information for targeted advertising. To make a request, email support@golovebirds.com from the email or phone number on your account. We will not treat you differently for using these rights.

If you live in the United Kingdom or the European Economic Area, you can ask us for access to your personal information, to correct it, to delete it, to receive it in a portable format, or to stop using it for a particular purpose (objection). You also have the right to complain to your local data protection authority (in the UK, the Information Commissioner’s Office). People in other countries may have similar rights under their local laws; email support@golovebirds.com and we will help.

11. Adults only

LoveBirds is only for people 18 and older. We do not knowingly collect information from anyone under 18. If you believe someone under 18 is using LoveBirds, please report them in the app or email support@golovebirds.com, and we will remove the account.

12. Security

We protect your information with encryption in transit, private storage for selfies, limited staff access with audit logs, and sign-in codes instead of passwords. No service can promise perfect security, so please keep your phone and email account secure too.

13. Where we store information

LoveBirds is run from the United States and your information is stored there. If you use LoveBirds from another country, your information will be transferred to the United States.

14. Changes to this policy

If we make important changes, we will let you know in the app or by email before they take effect. The date at the top shows when this policy last changed.

15. Contact us

Questions or requests about your privacy: support@golovebirds.com.