Support
How can we help?
Find quick answers below, or write to us. A real person reads every message.
Frequently asked questions
Is LoveBirds free?
Downloading LoveBirds, creating your profile and seeing how many members are near you are free. A one-time Verified Membership (US$9.99 in the US; the App Store and Google Play show the price in your local currency) unlocks matching and unlimited messaging, and includes 7 days of Gold.
Why does everyone have to be verified?
So everyone you meet here has joined with intention. Verification is part of joining: a one-time Verified Membership opens matching and messaging, so everyone you talk to has made the same commitment. A selfie check against your profile photos is coming soon.
Do I need a subscription to message people?
No. Messaging is always included for verified members. Gold and Platinum add extras like seeing who likes you and date ideas, but replies are never behind a subscription.
Where is LoveBirds available?
LoveBirds is available around the world. Download the app, build your profile, and meet verified members near you.
Do I have to be a member to take the Relationship Quiz?
No. The LoveBirds Relationship Quiz is open to everyone, member or not, and the six-question quiz is free.
How do I cancel a subscription?
Subscriptions are managed through the App Store or Google Play. You can cancel at any time in your device's subscription settings.
How do I report someone?
Open their profile or your conversation and tap Report. Our team reviews every report. If you are ever in immediate danger, call your local emergency number (911 in the US).